poor customer service

I emailed asking whether rss2search.com is part of Hotspot Shield three (3) times, each time a Karla Hernandez responds ignoring my question entirely asking me to send screen snapshots or .. the last one re-install using the latest version - which is installed.

Unprofessional, . will continue to look for a company that can handle simple, uncomplicated queries.

kzeise about Hotspot Shield VPN—Wifi Proxy, v1.3.1